Strength in Numbers: Using Crowdsourcing to Improve Transit

Crowdsourcing is part of your life, whether you know it or not. Since the advent of smart phones and Web 2.0, crowdsourcing has blossomed into a mainstay of two-way communication between customers and the organizations with which they engage online. It is used for everything from emergency management to hailing a ride downtown to finding … Continue reading Strength in Numbers: Using Crowdsourcing to Improve Transit